Privacy Policy

One Step Online Privacy Policy

Last Updated: 11/25/2018

1. Please Read Carefully
   This Online Privacy Policy describes the information One Step Software Inc. (“Company”) collects about you though our website(s), mobile application, and all other services we provide (collectively, the “Services”), how we use and share that information, and the privacy choices we offer. This policy applies to information we collect when you access or use our website(s) and mobile application (collectively, the “Site”), when you use our Services or when you otherwise interact with us.

2. Changes to this Online Privacy Policy
   We may change this Online Privacy Policy from time to time. If we make changes, we will notify you by posting the updated policy on our Site and revising the “Last Updated” date above. We encourage you to review the Online Privacy Policy whenever you use our Services to stay informed about our information practices and about ways you can help protect your privacy.

3. Confidentiality of Health Information
   Health information that Company receives and/or creates about you, personally, relating to your past, present, or future health, treatment, or payment for healthcare services, may be “protected health information” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the Health Information Technology for Economic and Clinical Health Act (“HITECH Act”). Your health information may also be protected by state privacy and laws and regulations.

Company understands that health information about you and your health is personal. We support your privacy and make sure that the transmittal and use of your information complies with all laws. In this regard, where applicable, we comply with HIPAA, HITECH, and other relevant state laws and regulations by entering into Business Associate Agreements with the treatment providers for which we provide services to ensure that your protected health information is appropriately safeguarded. Each treatment provider has its own Notice of Privacy Practices. Please contact your treatment provider for more information regarding its privacy practices.

4. Use of Services
   Your access to and use of our Services are subject to certain terms and conditions, which are set forth in our Terms of Use.

5. Collection of Information
   5.1. Information You Provide
   We collect information you provide, such as when you email us, sign up through our Site, or submit information through our Site. We may collect, but are not limited to collecting, the following information: your name, gender, email address, mailing address, phone number, date of birth, payment card numbers, bank account number, bank routing number, employer, among other information.

5.2. Children
Company does not knowingly collect or maintain personally identifiable information from persons under 18 years of age without verifiable parental consent, and no part of the Services are directed at persons under 18. If you are under 18 years of age, then please do not use the Services. If Company learns that personally identifiable information of persons less than 18 years of age has been collected without verifiable parental consent, then Company will take the appropriate steps to delete this information. To make such a request, please contact us at info@onestepsoftware.com.

5.3. Information We Collect from Your Use of the Services
We collect information about you when you use our Site, including, but not limited to the following:

• Account Information. When you register with us using the Site to create an account and become a registered user, you will need to provide us with certain personally identifiable information to complete the registration, including information that can be used to contact or identify you and credit card or other billing information in some cases.
• Device Information. We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services. For example, we may collect and analyze information such as (a) IP addresses, geolocation information, unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, operating system, the state or country from which you accessed the Services; and (b) information related to the ways in which you interact with the Services, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information. As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
• Location Information. We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Services), and may use that information to customize the Services with location-based information, advertising, and features.
• Cookies and Other Electronic Technologies. We may use the tools outlined below in order to better understand users. As we adopt additional technologies, we may also gather additional information through other methods.
• Cookies: are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the Services. We use Cookies to help us improve or tailor the Services by tracking your navigation habits, storing your authentication status so you do not have to re-enter your credentials each time you use the Services, customizing your experience with the Services, and for analytics and fraud prevention.
• Web Beacons: are tiny graphic image files imbedded in a web page or email that may be used to collect anonymous information about your use of our Services, the websites of selected advertisers, and the emails, special promotions or newsletters that we send you.

5.4. Information from Third Parties
We may obtain additional information about you from third parties such as marketers, partners, researchers, and others. We may combine information that we collect from you with information about you that we obtain from such third parties and information derived from any other subscription, product, or service we provide.

5.5. Aggregate or De-identified Data
We may aggregate and/or de-identify information collected by the Services or via other means so that the information is not intended to identify you. Our use and disclosure of aggregated and/or de-identified information is not subject to any restrictions under this Online Privacy Policy, and we may disclose it to others without limitation for any purpose, in accordance with applicable laws and regulations.

6. Use of Information
   We use the information that we collect for the following purposes:

• For the purposes for which you provided the information;
• To contact you when necessary or requested;
• To personalize your experience with the Services by informing you of products, programs, events, services, and promotions of Company, our affiliates, our partners and/or third parties that we believe may be of interest to you;
• To fulfill your purchase from us, including, to process your payments, communicate with you regarding your purchase or provide you with related customer service;
• To send mobile notifications, emails, text messages;
• To provide, maintain, administer, improve, or expand the Services; and for other internal purposes to support, improve or enhance our business, the Services, and other products and services we offer;
• To customize and tailor your experience of the Services;
• To send emails and other communications that display content that we think will interest you and according to your preferences;
• To send you news and information about our Services;
• To track and analyze trends and usage in connection with our Services;
• To better understand who uses the Services and how we can deliver a better user experience;
• To share your information, including location, with the treatment provider, sober living provider or other entity that provided you with a code to use Company’s mobile application;
• To prevent, detect, and investigate security breaches, fraud, and other potentially illegal or prohibited activities;
• For any other purpose disclosed to you in connection with our Services.

7. Sharing of Information
   We may share personal information about you as follows:

• With third parties to provide, maintain, and improve our Services;
• With our affiliates and partners so that they may use such information for the purposes described in this Online Privacy Policy;
• With our affiliates, partners or other third parties to allow them to contact you regarding products, programs, services, and promotions that we and/or they believe may be of interest to you;
• If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies;

8. Opt-In Policy
   When you supply us with personally identifiable information in connection with your use of the Services, you may be asked to indicate whether you are interested in receiving information from us about our product and service offerings and if you would like us to share personally identifiable information about you with our affiliates, partners or other third parties for their marketing purposes.

9. Security
   We take reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.

10. Your Privacy Choices
    10.1. How You Can Access and Update Your Information
    You may update or correct information about yourself at any time or by emailing us at info@onestepsoftware.com.

10.2. Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our Services may not function properly if you do so.

10.3. Links to Other Websites
Our Services may contain links to other websites and those websites may not follow the same privacy practices as Company.